TrustRadius Insights
Performance on low-end machines: Some users have found the performance of the software to be lacking when used on low-end machines, …
Starting at $19 per month
View PricingOverview
What is N-able Take Control?
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work…
Recent Reviews
Popular Features
- Screen sharing (12)8.787%
- Over-the-Internet remote session (12)8.686%
- File transfer (13)8.585%
- Remote management of servers & workstations (12)8.585%
Pricing
Take Control
$19
Cloud
per month
Take Control Plus
$45
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.n-able.com/products/take…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19 per month
Product Demos
Getting Started with N-able Take Control Plus: Surveys - Demo
YouTube
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is N-able Take Control?
N-able™ Take Control (formerly Solarwinds Take Control) and
Take Control Plus are cloud-based remote control solutions built for MSPs and
IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®,
Mac®, and Linux® machines, MSPs can work from those
platforms or their iOS® or Android® devices with the N-able native app.
With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.
Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.
With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.
Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.
N-able Take Control Screenshots
N-able Take Control Competitors
- TeamViewer
- LogMeIn Rescue by GoTo
- ConnectWise ScreenConnect
- BeyondTrust Remote Support (formerly Bomgar)
N-able Take Control Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
N-able Take Control starts at $19.
TeamViewer, LogMeIn Rescue by GoTo, and ConnectWise ScreenConnect are common alternatives for N-able Take Control.
Reviewers rate Initiate remote control from mobile and Session record highest, with a score of 10.
The most common users of N-able Take Control are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(41)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users have provided several recommendations for Take Control based on their experiences. Firstly, many users have found Take Control to be an affordable and easy-to-use remote access tool. They appreciate its affordability and user-friendly interface. Secondly, some users suggest using Take Control in conjunction with N-Central for remote access as they believe that these two tools complement each other well and enhance the remote access capabilities. Lastly, users recommend considering Take Control as a viable alternative to Teamviewer, finding that it offers similar features and functionality while being more cost-effective. Overall, users recommend evaluating the cost, flexibility, and usability of Take Control, comparing it to competitors like LMI and Bomgar, and being prepared for a learning curve with its interface.
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
March 03, 2023
N-Able Take Control is the clear choice for my company
Our company uses Take Control to manage end-user devices, and monitor them for potential issues.
Take control allows us to seamlessly take control over user devices upon request in a matter of minutes, to assist and correct any problems they're having remotely. Thus, allowing them to get back on track in no time.
Take control allows us to seamlessly take control over user devices upon request in a matter of minutes, to assist and correct any problems they're having remotely. Thus, allowing them to get back on track in no time.
- Remote Control of User End Devices
- Remote Management of User End Devices
- Remote monitoring of user End Devices.
- Updates (To N-Able Take Control)
- User End device management options
- User End device monitoring options and filtering
- UI/UX
45.71428571428571%
4.6
- Quick user device access
- Quick problem resolution
- Higher productivity
N-Able has a lot more control and monitoring in comparison.
Remote control is on a whole nother level compared to competitors with screen blanking, mouse and keyboard locking and even remote laser pointing.
Statistics, UAC bypass, and remote registry blow the competition out of the water. No need for workarounds, it just works.
Remote control is on a whole nother level compared to competitors with screen blanking, mouse and keyboard locking and even remote laser pointing.
Statistics, UAC bypass, and remote registry blow the competition out of the water. No need for workarounds, it just works.
November 26, 2019
Amazing Product
We use it internally to support our internal machines, as well as our customers' machines. It is so quick and easy to log onto a machine and it really helps us as a business.
- How quick it is to access machines.
- The remote background feature is amazing, such a handy feature.
- File transferring is also very easy and efficient.
- I would like it if we could do a bit more on remote background, such as uninstalling software etc.
- Swapping monitors can be quite glitchy and slow sometimes.
- A screen recording facility would be AMAZING.
75%
7.5
It's not half as easy as Solarwinds, and Solarwinds has more features.
We use Solarwinds to take control as part of our RMM platform to access and control remote machines. Additionally, we use Take Control as a tool for our clients to remote into their own machines.
- Huge feature set.
- Relatively reliable connection when connected via P2P.
- Clear, high quality image.
- Performance on low-end machines.
- Verbosity when changing stream quality.
- File manager needs improving, dragging files causes graphical issues.
- Connection time needs to be reduced.
- Ability to adjust re-connection time.
- Integration with more password-storage applications.
- Screen blanking is buggy in some instances and makes the session unusable.
33.57142857142857%
3.4
- Ability to access machines and get important live data without contacting a client, saving time.
Take Control's feature set blows LogMeIn out of the water, however LogMeIn's general performance once connected, destroys anything that Take Control can currently provide.
September 27, 2019
Great Simple Remote Access Solution
Take Control is used across our organization. As an MSP, we support client desktops and troubleshoot client servers with Take Control. We also use it for internal support of our employee laptops/workstations.
- Being able to log in as what a server sees as a "local session" is very convenient for remote troubleshooting of Remote access issues.
- Easily accessing laptops and workstations with a shared desktop to work through issues with clients.
- Copy and paste functions from the host to a remote desktop is cumbersome.
- Screen sizing is an issue for lower resolution devices (servers).
91.66666666666666%
9.2
- This simplifies our end-user support operations significantly.
April 13, 2018
MSP Anywhere - Perfect for RMM integration
I use SolarWinds MSP Anywhere for my MSP clients, as it's beautifully integrated in the Remote Monitoring and Management console. This is the preferred remote access method for all clients who use our Managed Services.
- It's convenient! One click to select the computer with an issue from the RMM console, and one more click to make the remote connection.
- The file transfer screen is laid out in a classic side-by-side explorer view, which it clear and easy to use.
- Chat options, little surprises like "laser pointer" for live training or explaining with a user, local or remote printing, and video recording the session are great extra features over the basic remote control feature set.
- I wish text rendering was done better when there is a large mismatch between remote and local screen resolutions. For instance, accessing a remote laptop with super high resolution / pixel density on a normal desktop monitor gives somewhat choppy fonts, so filenames can be a bit hard to read, regardless of local display size settings and optimization for high bandwidth. Yes there is an option to adjust the remote resolution, but that is often not desirable.
- I don't choose MSP anywhere for on-demand remote support to for new clients or occasional remote help sessions. It's great for those integrated into the RMM, but I prefer other options for occasional or new users calling in for a quick remote support / fix.
53.07692307692307%
5.3
- Looks professional and the ease of addressing issues raised by the RMM gives clients confidence in me as their provider.
- Managed Service clients tend to appreciate minimal work interruption, so quick connections that don't require user interaction is great.
- ConnectWise Control (formerly ScreenConnect)
I use both SolarWinds MSP Anywhere and ScreenConnect.
SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved.
I prefer ScreenConnect for my break/fix clients and random support calls, as it makes it easy to connect to unknown machines, via an emailed link or by directing the client to my remote support site.
SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved.
I prefer ScreenConnect for my break/fix clients and random support calls, as it makes it easy to connect to unknown machines, via an emailed link or by directing the client to my remote support site.